Frequently Asked Questions
Find answers to common questions about buying and selling classic cars
Buying
How do I purchase a vehicle on TimelessDrive USA?
Browse our listings, find a vehicle you're interested in, and use the 'Contact Seller' button to inquire. All transactions must go through our secure escrow service for your protection.
Is there buyer protection?
Yes! All purchases are protected by our escrow service. Funds are held securely until you receive and approve the vehicle. We also offer dispute resolution services.
Can I inspect the vehicle before buying?
We strongly recommend arranging an inspection. Many sellers allow in-person viewing, and we can connect you with professional inspection services.
What payment methods do you accept?
We accept bank transfers, wire transfers, and certified checks through our escrow service. All payments are held securely until delivery is confirmed.
Selling
How do I list my vehicle?
Click 'Sell Your Car' in the navigation menu, create an account or sign in, and follow the listing wizard. Include high-quality photos and detailed descriptions for best results.
What fees do you charge?
Listing your vehicle is free. We charge a small commission (5%) only when your vehicle sells successfully.
How long does it take to sell?
This varies based on your vehicle's uniqueness, condition, and pricing. On average, vehicles sell within 30-60 days. Premium listings often sell faster.
Do you verify sellers?
Yes, all sellers undergo identity verification and background checks. We also verify vehicle documentation to ensure authenticity.
Auctions
How do auctions work?
Auctions run for a set period (usually 7-10 days). Bidders place increasingly higher bids. The highest bidder when time expires wins, provided the reserve price is met.
What is a reserve price?
A reserve price is the minimum price a seller will accept. If bidding doesn't reach this amount, the seller isn't obligated to sell.
Can I retract a bid?
Bids are binding commitments. You can only retract in exceptional circumstances (like entering wrong amount). Abuse of retractions may result in account suspension.
Account & Security
How do I create an account?
Click 'Sign In' in the top menu, then 'Create Account'. Provide your email, create a password, and verify your email address.
Is my personal information safe?
Yes, we use bank-level encryption to protect your data. We never sell your information to third parties. See our Privacy Policy for details.
What if I forget my password?
Click 'Forgot Password' on the sign-in page. We'll send a reset link to your registered email address.
Shipping & Delivery
Do you handle shipping?
We can connect you with trusted auto transport companies. Buyers and sellers coordinate shipping details, but our escrow service protects payment until delivery is confirmed.
What if the vehicle arrives damaged?
Document any damage immediately with photos and contact our support team. Our escrow service ensures funds aren't released until issues are resolved.
Can I pick up the vehicle in person?
Yes, many buyers prefer to inspect and pick up vehicles in person. Coordinate directly with the seller to arrange viewing and pickup.
Still Have Questions?
Our support team is here to help. Reach out and we'll get back to you promptly.
Contact Support